Showrooms on the second floor and the large furniture items warehoused in well marked aisles on the first floor. And just in case you forget what item you are looking for, they have a customer service desk and self-help computers available to help you find the location of your item.
And their furniture carts are fun to navigate through the aisles and are designed to carry large flat-packed boxes. And the “fun” (I recognize that it is only fun for some of us) does not end there. They have a nice loading area with parking spots right outside the door and friendly people to help you load up your vehicle. They even have pragmatic string dispensers so you can tie down your purchase even though official company policy prevents their workers from helping you tie items to your car.
Flat packing furniture may save space and reduce shipping costs but I’m not much for putting furniture together so I can appreciate having the furniture already put together for you. Thankfully, Zaynab is acutely skilled in the do-it-yourself business and came to my rescue in putting together my new 6 and 7 drawer Leksvik chests. I hear the drawers are the most annoying part of the whole process but I wouldn’t know because I didn’t help much except to provide a little moral support and holding of the baby.
And for those of you with a mind like mine, Leksvik is the name of a town in Norway known for its wooded forests (or at least it was before people began building the furniture we now buy at IKEA) but the dressers were manufactured in Poland.